Frequently Asked Questions

What is dotball.bet?

dotball.bet is a decentralized fantasy cricket platform built on Arbitrum where users predict dot balls in T20 cricket matches to win rewards. It combines the excitement of cricket with blockchain technology for transparent and fair betting.

How do I create an account?

To create an account, you need to:

• Connect your Arbitrum-compatible wallet (like MetaMask)
• Provide a username, email address and mobile number
• Verify your email
• Complete the KYC process if required

What wallets are supported?

We support all Arbitrum-compatible wallets including:

• MetaMask
• WalletConnect
• Coinbase Wallet
• Trust Wallet

How does dot ball prediction work?

In each T20 match, you can predict the number of dot balls (balls where no runs are scored) for:

• Individual bowlers
• Team innings
• Match total

Your predictions are compared against actual match results, and rewards are distributed based on accuracy.

What are the minimum and maximum bet amounts?

The minimum bet amount is 0.01 ETH, and the maximum bet amount varies depending on the match and market. Maximum limits are displayed before placing each bet.

How are winnings calculated?

Winnings are calculated based on:

• Your prediction accuracy
• The odds at the time of betting
• The total pool of bets for that market

All calculations are performed automatically by smart contracts on the Arbitrum blockchain.

How does the blockchain integration work?

Our platform uses Arbitrum blockchain for:

• Secure and transparent transactions
• Automated smart contracts for betting and payouts
• Immutable record of all bets and results
• Decentralized storage of betting history

What happens if there's a network issue?

In case of network issues:

• All pending transactions will be processed once the network is stable
• Smart contracts ensure no bets are lost
• Results are determined by official match data
• Winnings are distributed automatically when possible

How secure is my data?

We implement multiple security measures:

• End-to-end encryption for sensitive data
• Two-factor authentication for account access
• Regular security audits
• Smart contract security reviews

How do I deposit funds?

To deposit funds:

• Connect your wallet to the platform
• Click on the "Deposit" button
• Enter the amount (minimum 0.01 ETH)
• Confirm the transaction in your wallet

How do I withdraw my winnings?

To withdraw winnings:

• Go to your account dashboard
• Click on "Withdraw"
• Enter the amount (minimum 0.01 ETH)
• Confirm the transaction in your wallet

Withdrawals are processed within 24 hours.

Are there any fees?

We charge:

• No deposit fees
• No withdrawal fees
• Standard network gas fees for transactions
• 5% platform fee on winnings

How can I get help?

You can reach our support team through:

• Email: support@dotball.bet
• Discord: discord.gg/dotballdotbet
• Telegram: @dotballdotbet

Our support team is available 24/7 to assist you.

What if I find a bug or issue?

If you encounter any issues:

• Report it immediately through our support channels
• Provide as much detail as possible
• Include screenshots if relevant
• Mention your wallet address and transaction IDs if applicable

How are dot balls counted?

A dot ball is counted when:

• No runs are scored off the delivery
• The ball is not a wide or no-ball
• The ball is not a wicket (unless it's a run-out)
• The ball is not a bye or leg bye

What happens if a match is abandoned?

In case of match abandonment:

• If less than 5 overs are bowled, all bets are voided and refunded
• If 5 or more overs are bowled, bets are settled based on the actual number of dot balls
• In case of a tie, the pool is split equally among winning predictions

How are match results determined?

Match results are determined by:

• Official match data from recognized cricket boards
• Verified by multiple data providers
• Recorded on the blockchain for transparency
• Finalized within 24 hours of match completion

What is responsible gaming?

Responsible gaming means:

• Betting only what you can afford to lose
• Setting personal limits on deposits and bets
• Taking regular breaks from betting
• Not chasing losses
• Not betting under the influence of alcohol or drugs

What tools are available for responsible gaming?

We provide several tools to help you stay in control:

• Daily, weekly, and monthly deposit limits
• Self-exclusion options
• Reality checks and session time limits
• Access to professional help resources

How can I get help with gambling addiction?

If you or someone you know needs help:

• Contact our support team for self-exclusion options
• Visit Gamblers Anonymous (www.gamblersanonymous.org)
• Call the National Problem Gambling Helpline: 1-800-522-4700
• Use our responsible gaming tools in your account settings

Is betting legal on DotBall.bet?

The legality of betting depends on your jurisdiction:

• We operate in compliance with applicable laws
• Users are responsible for ensuring betting is legal in their jurisdiction
• We may restrict access from certain countries
• Users must be of legal age to bet in their jurisdiction

What is KYC and why is it required?

Know Your Customer (KYC) is required to:

• Prevent fraud and money laundering
• Ensure compliance with regulations
• Verify user identity and age
• Protect the platform and its users

How are taxes handled?

Tax obligations vary by jurisdiction:

• Users are responsible for reporting their winnings
• We may provide tax documentation upon request
• Consult a tax professional for specific advice
• Keep records of your transactions